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Post by frankr on May 1, 2023 15:39:55 GMT -5
Recently purchased a new Stratus 291VQB. This is our 8th travel trailer, so not much stumps me anymore. Well, except for this...
On our first outing this past weekend, the water heater (Suburban SW6DEL) would not function in electric mode. It is switched on inside the trailer at the control panel, is full of water and is not bypassed. The heater works as it should in LP mode. I tried the 2 reset buttons on the body of the heater multiple times to no avail. Everything I read tells me to make sure the switch on the body of the heater is turned on, and the manual I found online (although it covers several models) shows a switch in the lower left corner.
Here's where I'm stumped - I'll be damned if I can find that switch. There are a bunch of components for the propane operation there, and I can neither see nor feel any switch beneath it. Are these switches included on all models? I'm about to break out my multimeter and start pulling wire covers off, but I want to make sure I eliminate all the simple stuff first.
Thank you for any insight provided.
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Post by WrkrBee on May 1, 2023 20:15:44 GMT -5
Welcome to the Forum from South Carolina. Not sure which water heater we have, but we do have a switch in the lower left corner on the heater in the outside access compartment. It's hard to see. It's behind a propane tube and some wires from what I remember.
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Post by frankr on May 25, 2023 11:46:25 GMT -5
My apologies for not providing an update sooner, but life got a bit crazy here for a bit.
So, after a couple hours of trying to find out why I had no voltage to the element or the thermostat, I took the inside access panel off again, looking for a loose wire or some other culprit. Tucked way up into the front of the space, almost completely out of view, I found a single-outlet electrical receptacle similar to the one in the outside kitchen to run the dorm fridge. Then it hit me…I reached over the top of the unit to the backside (that you cannot see whatsoever), started feeling around, and found a 120v cord, tied up neatly and taped to the side of the unit. They never plugged the damn thing in…
For a brand new travel trailer that retails for over $60k, I can’t believe how little attention was paid to the design and fit/finish of this unit (crooked trim, kinked water lines, water heater access panel latch that interferes with the operation of the pressure relief valve, a fridge that needs to have the doors removed to change the shelf spacing and my absolute favorite – power leveling jacks that get entangled in the low point drain every time they are extended/retracted). Made for campers, by campers…my ass.
Ok, rant over - carry on…
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Post by WrkrBee on May 25, 2023 16:31:49 GMT -5
Glad you found the problem. I've said it before, if it was "Made for campers, by campers", there would be a thick owner's manual with drawings, electrical schematics, slide-out details, fuse locations, component test procedures, component part numbers, etc.
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