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Post by thewolfgang on Oct 14, 2021 8:52:27 GMT -5
B&N: Looking at all your issues on here, what a great way of advertising the Venture brand. Any prospective owner, looking on this site can see this, and how long it's taking to resolve. Someone has to get their act together. Looks like this brand is going down the tube, fast!
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B&N
Seasonal RV’er
2021 272VRK
Posts: 229
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Post by B&N on Oct 14, 2021 13:03:31 GMT -5
B&N: Looking at all your issues on here, what a great way of advertising the Venture brand. Any prospective owner, looking on this site can see this, and how long it's taking to resolve. Someone has to get their act together. Looks like this brand is going down the tube, fast! Ya I hear ya... Dave Boggs (GM for Venture), Venture customer support and our dealer did work issues. Not quite as responsive as I am sure we would all like. Today Oct 14 2021 got the camper "Little Coop" home for I hope the final issue resolved. The converter breaker was tripping. A new converter was approved and put in the TT. We did ask if we could get a upgrade on the converter (we would pay the difference) but Venture only warranties like items so had the repair done even knowing we're switching to lithium some time in the next 9 months. Want to make sure the electrical challenges were handled before we add solar. We're camping twice on the next months (dry camping) so hopefully this will be the final challenge. Just lots of patience and frustration along the way. Thanks all
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B&N
Seasonal RV’er
2021 272VRK
Posts: 229
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Post by B&N on Oct 14, 2021 13:12:04 GMT -5
In all my years of dealing with RV dealers service departments, I have learned that you do NOT take the trailer off the dealer's lot until THEY have PROVEN to you that they did all the repairs that they said they did. Also I would be looking at your states lemon laws... No lemon laws in Virginia... had to work it through warranty. Most states don't have lemon laws for TTs. And we knew that going to buy a TT.... This is our second TT. We love the layout so we really wanted to work through the challenges with the dealer and Venture with the warranty. Hopefully, this new converter will solve the breaker tripping. We had a 21 foot before and love the extra space on this 31 foot.
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